Support & FAQs
Looking for help? Start with our FAQs or contact our team for quick, reliable support.
Frequently Asked Questions
TerraClear’s Rock Map gives you the ability to know where those frustrating rocks are in your field before they become a problem. The Rock Map shows you the size and location of each rock and tracks your progress as you pick them, making you more efficient at getting the job done. Another benefit of the Rock Map is that it increases your picking window because you know the exact location of the rocks in your field. This means you can even pick efficiently post-planting, when often rocks are harder to spot. Learn more about TerraClear’s rock mapping and end-to-end solution here.
Yes. More than one person can be logged in at the same time. Or you can have multiple user accounts associated to the same farm allowing you to track and view multiple users in a field at the same.
Once delivered, the Rock Map becomes the customer’s to use as needed. For the most accurate results, Rock Maps should be utilized before any field disturbance occurs after imagery capture. Maps that have already been used can be marked as complete, helping remove them from the active field list and making it easier to see which Rock Maps are still available.
The Rock Map MSRP is $3.95 per acre USD and $5.50 CAD. There are discounts available you can inquire at 425-274-2905, [email protected] or submit here.
To generate the map, we fly your fields with a drone and capture high-resolution imagery. The images are then processed using artificial intelligence to pinpoint the location and the size of rocks that are 8″ and larger. The map is delivered to you on our easy-to-use TerraClear app (Android or iOS), which not only shows you where the rocks are located, but using GPS it guides you along the most efficient route and tracks your progress.
Accuracy using the map in the field to locate rocks is dependent upon your device. Most farmers are successful using the native GPS on their mobile devices (iOS or Android). Learn more about augmented options GPS here.
We deliver every rock map through the TerraClear Mobile app (Android and iOS). Once we’ve processed your map, you wll be notified and your Rock Map will be available in the TerraClear Mobile app for immediate use. In addition, you will see rock picking service price estimates within the app allowing you decide real-time if you would like TerraClear to take care of picking your rocks.
TerraClear’s Rock Map is easy to use and does not require special equipment. To view and use the Rock Map, you will need an Android phone, iPhone, or tablet with GPS. To increase the accuracy, an affordable GPS-boosting device can be used. Contact us here for more information regarding devices and equipment compatible with TerraClear Rock Maps.
Yes. Simply go to the settings in the app and ensure the ‘Show Track Path’ is turned on.
Yes, we do offer an option for you to become a trained image capture partner allowing you to fly your own fields. You will be required to have the required equipment and complete our training program. Click here for more information.
Rock Map users have numerous GPS options available, based on their needs. Download our GPS Options for Rock Map PDF.
Once you’re notified that the Rock Map is available to you via the TerraClear Mobile app, you will see exactly where those troublesome rocks are. By enabling GPS and activating “pick mode” in the app, you are presented with an optimal path to guide you through the field. All rocks within your path are automatically marked as picked as you travel from rock to rock.
If you utilize a Columbus P70 Ultra GPS, this video shows you just how easy it is to connect to your TerraClear Rock Map to help improve the accuracy of your map and allow you to pick more rocks faster in your farm fields.
Add entrances, dump zones, or turbines. Edit boundaries to match your field and place order.
Learn how to place your Rock Map Field Order and set your field to be mapped for rocks by TerraClear.
Use the Share button to invite team members. Learn the difference between Admin and User roles.
How to utilize different Rock Map Configuration and begin picking.
Frequently Asked Questions
What to do if your iOS TerraClear Mobile App crashes and how to correct it.
Download the TerraClear Mobile App, create a new user account, and access customer demo farms to see exactly how easy it is to use a TerraClear Rock Map for yourself.
Easily export your field boundaries from the John Deere Ops Center for use in the TerraClear Mobile App. Watch the video:
Frequently Asked Questions
Use the TerraClear Mobile App to easily order Rock Picking Services for your field(s), selecting which size rocks you want cleared, a cost estimate, and scheduling of rock removal.
Each job is custom quoted based on multiple factors, total rocks picked, size of field, # of dump locations, and tillage practices. Prices can be changed by filtering to different rock sizes within the TerraClear app. With normal rock density, a 160 acre field averages in the $8-$16/acre range.
We can pick rocks between 8”and larger. You get to choose the rock sizes in the range that you want removed.
TerraClear’s Rock Picking Service is currently available in select areas in the midwest including Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, North Dakota, South Dakota plus limited availability in other areas. Please give us a call at 425-274-2905, contact us here or email us at [email protected] to find out if its in your location.
We do our best to pick based on your timeline. The most common times to pick are pre-plant and post-plant in the spring and post-harvest in the fall.
Our rock-picking team will either dump rocks in designated rock piles or we will leave the rocks at the field entrance.
Yes. Once the Rock Map is delivered per field you will see in the app a rock picking service price estimate. You can choose which size rock you would like to have pick or you can choose to not have the service.
Yes, the Rock Map is always accessible independent of the rock picking service.
Frequently Asked Questions
Easily adjust your Rock Picker settings within the TerraClear Mobile App for picking mode. Included are track path, automatically mark rocks as picked, and more!
The number of rocks picked varies depending on the density and size of the rocks, the size of the field, and the distance to the rock dumping location. In medium-to-high rock density conditions, the TC100 Rock Picker can pick up to 400 rocks per hour. Using the TerraClear Rock Map will help increase the efficiency of the rock-picking process.
TC100 Rock Picker is available for $28,000 USD + shipping and tax. You can start your order online here or email us at [email protected] for more information.
You can call 712-513-2809, start your order online here or email us at [email protected] for more information.
The TC100 Rock Picker is designed to have minimal soil disturbance and can be used on any field in which you are comfortable driving a utility tractor, skid steer, or CTL. Watch the Rock Picker work on different field conditions here.
The belts on the TC100 Rock Picker are expected to last 150 hours or 50,000 rocks, but customers frequently report them lasting longer. When they do need to be replaced, the belts are simple to switch out and relatively inexpensive.
You can contact your TerraClear Customer Success Representative directly or email us at [email protected] or call 712-513-2809 option 2 Support.
The TC100 Rock Picker shares the same dumping capabilities that your vehicle provides. This means that the Rock Picker can dump in scab patches, over fences, in trailers, in trucks, and in most other places you’d like your rocks dumped.
The TerraClear Rock Picker requires:
- Rated Operating Capacity – 3,100 lb minimum (Tipping Load – 8600 lb minimum) *Refer to your specific equipment manufacturing spec to determine rated operating capacity (ROC)/tipping load.
- Flow – 18 GPM minimum
- Case Drain Port (3rd line)
- 14 pin connector w/ a minimum of 5 auxiliary functions.
- Universal Mounting Plate
Currently, the TC100 is available in the US and Canada. Interested in buying? Email [email protected] or call 712-513-2809.
The TC100 Rock Picker weighs 1950 lbs.
TerraClear provides a 1-year parts-only warranty from the Product Delivery Date. Wear items not included.
If you’re not happy with your TC100 Rock Picker for any reason within the first 30 days after delivery, we’ll take it back and issue a refund. You just pay for return shipping.
Frequently Asked Questions
TerraClear has opportunities for custom service providers interested in offering a highly profitable Rock Picking Service to farmers using the TerraClear Rock Picker and Rock Map solutions. If you are interested, click here or email [email protected] or call 712-513-2809.
Frequently Asked Questions
TerraClear is always looking for top talent! Learn more about career opportunities and open positions here or email us at [email protected].